Privacy Policy

Account details. When you sign up, we collect your name, email address, and phone number so we can create and manage your account.

Property content. We collect the property photos, listing details, and any notes you upload to generate reels, brochures, and voiceovers.

Camera and photos. The ReyAI Android app can take property photos with your camera and import photos already on your phone. The camera is used only while you are on the capture screen and only when you tap the shutter — never in the background. What you capture is treated exactly like any other property content you upload.

Voice notes. Dictating a property's details is optional; you can always type them instead. If you do dictate, we record only between the moment you tap Dictate and the moment you tap Stop. The recording is uploaded over an encrypted connection to private storage, sent to our speech-to-text provider to be turned into text, and then deleted — including when the transcription fails. We do not keep the audio, and we do not write the transcript to our logs. The text appears in the listing form for you to read and edit before anything is generated from it.

Payment information. Payments are processed by Razorpay. We never store your full card numbers or bank credentials; we only keep a record of the transaction, plan, and billing status.

Usage data. We collect information about which features you use, upload activity, and errors. This helps us run the platform and keep improving it.

Buyer enquiries. When someone submits an enquiry form on a public property page, we collect the name, phone number, and any email address or message they provide. If they arrived through a partner referral link, we also record the referral tag from that link so the property owner knows which partner sent the enquiry.

Country, for pricing. We detect which country you are visiting from so we can show prices in your local currency. We store only the two-letter country code and your chosen currency. We do not store your IP address, and we do not record your city or location beyond the country. You can change the currency yourself at any time, and your choice overrides the detection.

To create your outputs. We process your photos and listing details to generate cinematic reels, luxury brochures, and voiceovers.

To operate your account. We use your email and phone number to manage login, billing, and customer support.

To improve the service. We look at usage and error trends to fix bugs, improve quality, and keep the platform reliable.

Razorpay processes payments on our behalf.

AI processing partners handle video generation, voice generation, speech-to-text transcription, and related AI processing.

Google Analytics tells us how the site is used — which pages are opened, which features are tried, roughly where visitors come from. It records activity, not screen contents, and it runs across the website and inside the Android app.

Microsoft Clarity produces heatmaps and session replays that show how people move through a page, so we can see where a layout confuses them. It is deliberately limited to our public marketing pages — pages like the homepage and pricing. It does not run on your dashboard, it does not run on property listing pages, and it does not run inside the ReyAI Android app at all. So it never sees your listings, your credit balance, or the buyer enquiries on your leads page — and it never sees an enquiry being typed, because the pages carrying that form are excluded too.

We only share what is necessary to deliver the service, and we choose partners that take security and confidentiality seriously.

Essential. Signing you in and keeping you signed in. Without these the service does not work, and they cannot be turned off from inside the product.

Analytics. Google Analytics sets identifiers so repeat visits are not counted as new people, across the website and inside the app. Microsoft Clarity does the same for heatmaps and session replays, but only on our public marketing pages — never on your dashboard, never on a property listing page, and never inside the app.

You can disable cookies in your browser settings. Analytics will stop; some parts of the service may not work without the essential ones.